1. Introduction
Welcome to Shuangshi (soengsi.com). By accessing or placing an order through this website, you agree to be bound by these Terms & Conditions. Please read them carefully before purchasing.
2. Orders
All orders are subject to availability and confirmation of the order price. We reserve the right to refuse or cancel any order at any time, including after an order has been placed, in cases of pricing errors, stock unavailability, or suspected fraud.
3. Pricing & Payment
All prices are displayed in USD and include applicable taxes unless stated otherwise. We accept major credit cards and PayPal. Payment is taken in full at the time of order confirmation.
4. Shipping & Delivery
We ship worldwide. Estimated delivery times are provided on each product page and are guidelines only — actual times may vary due to customs, carrier delays, or other factors outside our control. Risk of loss passes to you upon delivery to the carrier.
5. Returns & Refunds
Please refer to our Refund & Returns Policy, which forms part of these Terms.
6. Product Use & Safety
Our knives are sharp tools intended for kitchen use by adults. Keep out of reach of children. Always follow safe handling practices. We accept no liability for misuse of our products.
7. Intellectual Property
All content on this website — including text, images, logos, and product photography — is the property of Shuangshi and may not be reproduced without written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Shuangshi shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability is limited to the purchase price of the product concerned.
9. Governing Law
These Terms are governed by the laws of the People’s Republic of China. Any disputes shall be resolved in the courts of competent jurisdiction in China.
10. Contact
Questions about these Terms? Contact us at wpresssh@soengsi.com.